Have a Question? Look here
How do I contact customer support?
You can contact us via phone, email, or through our website's contact form.
Email: Send us an email at contact@harryscoinshop.com· Phone: Call us directly at+1-971-302-7972
How do I track my order?
You can track your order in two easy ways:
1. Chat Bubble Tracking: Enter your tracking number in the chat bubble located at the bottom right of our website, and we’ll provide you with the latest updates on your order status.
2. Carrier Shipping Portal: Alternatively, you can visit the shipping carrier’s website (e.g. USPS, UPS, FedEx) and enter your tracking number directly into their portal for up-to-date tracking information.
If you have any questions or concerns about your order, or if you need help with tracking, please don’t hesitate to reach out to us:
· Contact Form: Fill out our contact form on our website and we’ll get back to you promptly.
· Email: Send us an email at contact@harryscoinshop.com
· Phone: Call us directly at +1-971-302-7972
We’re here to help and look forward to hearing from you!
What if my order is delayed?
Please contact us and we'll investigate the cause of the delay and provide an update on your order status.
What payment methods do you accept?
Our preferred payment method is PayPal, but we also accept checks and bank transfers. You can select these alternative payment options at checkout or contact us directly to place your order using one of these methods. Please note that payment by check or bank transfer may delay processing of your order until funds are received and cleared.
What is the process for selling my items in person?
Visit our store during business hours, and our experts will:
· Carefully inspect your item
· Test for authenticity using specialized equipment and expertise
· Provide a fair and competitive offer based on the item's condition, rarity, and market value
We want to ensure that you receive a transparent and honest assessment of your item, and we're committed to making the selling process smooth and hassle-free.
How long does the online selling process take and how does it work?
Our online selling process typically takes a few steps and may vary in duration
Here's an overview:
· Initial Review: 24-72 hours - After submitting your online quote request, our team will review your item and decide if we're interested in purchasing it.
· Shipping: You'll receive a pre-paid shipping label to send us your item. Please note that the shipping label's cost will be subtracted from your final payment.
· In-Person Review: Once we receive your item, our experts may conduct additional reviews to verify its authenticity and condition.
· Final Payment: After completing our review, we'll provide your final payment.
Please note that the total time for the selling process will vary depending on:
· Shipping time: How quickly you send us your item
· Additional reviews: Any further assessments we need to make to ensure the item's authenticity and condition
We appreciate your patience and understanding as we work to ensure a smooth and accurate selling process.
What types of items do you buy?
we buy coins, paper money, precious metals, diamonds / fine jewelry, scrap jewelry, watches, silverware, and other collectibles.
Do I need to provide any documentation for my item?
We prefer that you provide any relevant documentation to support the authenticity and value of your item. This may include:
· Certificates of authenticity
· Appraisal documents
· Provenance records
· Any other relevant papers or certificates
Providing this documentation will help us to efficiently and accurately review your item, and ensure that you receive a fair offer. If you don't have documentation, we can still review your item, but having this information can streamline the process and provide a more accurate assessment.
How do I sell my items to Harry's Coin Shop?
You can sell your items online by filling out our contact form or in person by visiting our store
What is the process for selling my items online?
Simply fill out our contact form with a description of your item, and we'll get back to you with a quote.
Give Us A Call: +1-971-302-7972
What are your business hours?
Our store is open to assist you during the following hours:
Monday - Friday: 9:00 AM - 5:00 PM (PST)
Saturday: 10:00 AM - 3:00 PM (PST)
Sunday: Closed
Please note that we are closed on Sundays and most major holidays. If you have any urgent matters, please contact us through our website's contact form or email, and we'll get back to you as soon as possible.
Where are you located?
Our physical address is:
9214 SW Beaverton Hillsdale Hwy Beaverton, OR 97005
You can visit us in person during our business hours to browse our selection, ask questions, or conduct a transaction.
Can I return my purchase?
We accept returns on Numismatic non-bullion coins within 7 days of delivery. All sales are final on bullion items.
*Return Policy Abuse Prevention*
At Harry's Coin Shop, we maintain a fair and transparent return policy. To prevent exploitation, we track and analyze return activity. Customers exhibiting excessive return behavior may be flagged for review, potentially leading to:
· Revocation of standard return privileges
· Account status review
· Service refusal at our discretion
We strive to balance customer flexibility with business protection, ensuring our return policies are not misused!
How do I initiate a return?
Contact us via phone or email within 7 days of delivery to obtain a return authorization. Please note that returns without prior authorization will not be accepted.
· Contact Form: Fill out our contact form on our website and we’ll get back to you promptly.
· Email: Send us an email at contact@harryscoinshop.com· Phone: Call us directly at+1-971-302-7972
What is the condition for returns?
Eligible items must be in their original condition, with all:
· Tags attached
· Certificates included
· Packaging intact
Please note the following return requirements:
· You will be responsible for shipping the item back via a tracked mail carrier.
· We do not reimburse for the postage required to return the item.
· All refunds will be credited back to the original form of payment.
· Shipping costs are not refundable.
· We are not responsible for items lost or damaged during return shipping.
· If your return shipment is lost or delayed, please contact the carrier you used to send it back, as we cannot be held liable for their performance.
What if I entered an incorrect shipping address?
If you notice an error in your shipping address, please alert us immediately. We can only accommodate address changes before your order ships. Please note that we cannot provide refunds for address corrections received after the order has been dispatched to the original address.
What if I received an incorrect order?
If we made a mistake in your order, please notify us of the issue immediately for verification. We will work with you to resolve the issue promptly.
How long does shipping take?
Shipping times vary depending on your location. Please allow 1-2 weeks for delivery.